Privacy Policy

Agape Experience Care

Effective Date: December 25, 2025

Agape Experience Care (“Agape Experience Care,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and dignity of every individual who visits our website or uses our services. This Privacy Policy explains how we collect, use, protect, and disclose personal information in connection with our website and in-home care services.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• Visitors to our website
• Individuals who submit inquiries or contact forms
• Clients and prospective clients
• Family members or representatives communicating with us

This policy applies only to information collected through our website and direct communications and does not replace or override any legally required client confidentiality notices provided during service intake.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name
• Phone number
• Email address
• Mailing address

b. Client-Related Information

• Information voluntarily submitted through service inquiries
• Information necessary to determine service eligibility or coordinate care

c. Website Usage Information

• Internet Protocol (IP) address
• Browser type and device information
• Pages visited and time spent on the website

3. How Information Is Collected

Information is collected when:

• You submit a contact or inquiry form
• You communicate with us by phone, email, or website
• You browse our website

Agape Experience Care does not knowingly collect personal information from minors through this website.

4. How Information Is Used

Information collected is used to:

• Respond to inquiries and service requests
• Communicate with clients, families, and representatives
• Coordinate and manage in-home care services
• Improve website functionality and service delivery
• Comply with applicable laws, licensing, and regulatory requirements

5. Confidentiality and Protection

Agape Experience Care maintains reasonable administrative, technical, and physical safeguards to protect personal and confidential information. Access is restricted to authorized personnel with a legitimate need to know.

6. Disclosure of Information

We do not sell, rent, or trade personal information. Information may be disclosed only:

• To authorized personnel involved in service coordination
• When required by law or regulatory authority
• To protect the rights, safety, or property of clients, staff, or the public

7. Health-Related Information

Any health-related or care-related information is treated as confidential and accessed only by authorized individuals involved in care coordination, in accordance with applicable laws and regulations.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve performance and user experience. Browser settings may be adjusted to refuse cookies, though some features may be affected.

9. Your Rights

You may request access to or correction of your personal information and may ask questions regarding this Privacy Policy by contacting us.

10. Policy Updates

Agape Experience Care may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information